Customer Retention When It Really Matters [Live Show] | Episode 44

In an environment where acquisition of new customers is very challenging for most business, retention is extremely important.

In this episode, Jimmy and Devin talk about what we’re doing to retain our customers, and what our customers are doing to retain their customers. We also quote Good to Great, talk about ProfitWell’s content strategy, mention Litmus’ email during a crisis webinar and recognize SproutSocial’s social media crisis management guide.